Job Description

At Mayer LLP, we believe in doing law differently — with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we’ve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you’ll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact. \n Responsibilities

Handle onboarding/offboarding, device setup, and user provisioning Provide onsite desktop and end-user support to Attorneys, Paralegals, and Staff Support laptops, desktops, printers, mobile devices, and peripherals Troubleshoot O365, Teams, and standard business applications Test, evaluate and research decisions about new technology for the business Accurately document interactions, troubleshooting steps, and resolutions in ticketing system Setting up technology for Conference rooms prior to meetings for attorney staff Providing excellent customer service for our employees Handle PC logistics: imaging, deployment, asset tagging, inventory updates, and hardware replacements Follow IT policies, procedures, and security standards Experience

1-2 years of desktop / end-user support experience Strong customer service and communication skills Self-starter who can work independently with minimal supervision Experience with Windows, O365, Active Directory Ability to prioritize tasks effectively and manage time in a dynamic environment Ability to lift and move IT equipment as needed. Benefits

Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm 10 company holidays + 4 early release days 16 PTO days Hybrid schedule (3 days/week in office, 2 days/week at home) 401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution Discretionary year end bonus Employee referral bonus ($2000 - $4000) \n $50,000 - $55,000 a year Compensation is commensurate with years of experience \n #LI-CO1

Job Tags

Work at office, 2 days per week, 3 days per week

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